BLAZE: questions we are asked
What does P4 mean on the BLAZE screen?
P4 is the pixel pitch: the LED dots are 4 mm apart. A common rule of thumb is that a screen looks sharp from about as many metres away as its pitch in millimetres, so a P4 screen is made to be read from roughly 4 metres and beyond — the distance a passer-by sees a storefront from.
What is the difference between single sided and double sided?
Single sided shows your content on one face and costs ₹38,500. Double sided has a display on both faces of the same body, so a screen hung at a right angle to the shop or in a window is readable from both directions; it costs ₹67,500. Both prices are 18% GST extra.
Is the BLAZE made for outdoor use?
Yes. BLAZE is built as an outdoor P4 screen in a heavy-duty mild-steel (MS) body with a premium finish, 4 inches deep, for storefronts, cafés, showrooms, salons, clinics and premium retail.
How do I change what the screen shows?
From your phone. Videos, offers, logos and creatives are changed from your mobile, so the screen can carry a new offer every day without anyone climbing up to it.
Is installation included?
The screen ships ready to mount, with an installation guide. In Gujarat our own team can install; in Maharashtra installation depends on the project; elsewhere your local electrician or fabricator mounts it and plugs it in, with our support by phone. If you want to see a working unit first, visit our Surat gallery — the address is in the footer.
Where do you install, and where do you deliver?
Gujarat is our primary region — Surat, Ahmedabad, Vadodara, Rajkot, Vapi, Bharuch and other cities: site study, supply, installation and after-sales are handled directly as per the project scope. Maharashtra — Mumbai, Thane, Pune, Nashik — is a priority region where supply and installation are available depending on project size and location. For every other city in India we manufacture in Surat, deliver the product to your site and coordinate installation with your local fabricator or electrician — ready-to-mount units like these are made for exactly that. Worldwide supply is possible for selected products; freight, duties and installation are quoted separately.
What warranty and after-sales service do you provide?
Service terms are written into every quotation rather than promised as one universal figure, because they vary by product and project. For projects sold with a one-year service commitment, Sign India keeps spare LED modules from the same production lot where practical, so a covered module replacement matches the rest of the screen in colour, and a failed power supply is handled on a piece-to-piece replacement basis during the applicable period. Physical or accidental damage, electrical surges, improper or missing earthing, water entering from a site leak, lightning, fire and third-party repairs are not covered. Support always starts with a fault diagnosis: module, power supply, data card, controller, cabling or electrical input.
What should I send to get a quotation?
Your city and exact location, clear site photos (a short video helps), the required screen size, where it will be fixed (wall, ACP façade, steel structure, terrace, pole, stage, indoor wall), the height of the screen bottom from the ground, the nearest and normal viewing distance, whether it faces sun and rain, what it will show, the daily operating hours, and your required go-live date. From that we recommend the pixel pitch, structure and installation method for your site.
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